Cancellation policy

We want your spot to be secured and everyone’s time to be respected. If you have questions, message us on WhatsApp before your appointment.

Deposit

A deposit of [PERCENTAGE OR AMOUNT] is required by bank transfer to confirm your appointment. [IS THE DEPOSIT DEDUCTED FROM THE SERVICE TOTAL?]

Rescheduling

You can reschedule with at least [HOURS OF NOTICE] notice. [HOW MANY CHANGES ARE ALLOWED?]

Cancellations

If you cancel with at least [HOURS OF NOTICE] notice, [WHAT HAPPENS TO THE DEPOSIT: REFUNDED / KEPT FOR ANOTHER DATE / FORFEITED]. With less notice, [WHAT HAPPENS].

Late arrivals

We allow a grace period of [MINUTES]. After that, [WHAT HAPPENS: SHORTER SERVICE / RESCHEDULE].

No-shows

[WHAT HAPPENS TO THE DEPOSIT IF THE CLIENT DOES NOT SHOW UP OR NOTIFY]